Contact us by email at Customer Service or 1.208.862.3333
All inquiries will be handled in the order received & will receive a response within 48 business hours. If resolution cannot be achieved immediatley, it will be resolved no later than 5 business days. Stand Up Ranchers 120 W Main St Oakley, ID 83346
Ariat International, Inc. guarantees all of its products to be free of defects in materials and workmanship. They firmly stand behind everything they produce.
*We do not ship Ariat Internationally.
If you believe you have received a defective product, please contact Stand Up Ranchers.
Please note that Ariat does not accept returns directly from consumers; to ensure efficient and timely resolution, do not mail any products to Ariat or contact Ariat directly, please contact us at CustomerService@StandUpRanchers.com
Upon inspection of the product, you may be offered a credit, a replacement or a repair option depending on the defect.
This policy does not apply to product that has been damaged by misuse, accident, modification or unauthorized repair.
*Thank you for your timely reply, and also for doing what it takes to keep me happy. I understand that things can go wrong, and it may not be any fault of the company itself. When I buy again I will definitly use Stand Up Ranchers, due to your superior customer service!
*Thanks for getting back to me. The exchange boots showed up yesterday evening and fit great. You've got a good store and I will be doing more business with you in the near future. Thank you
*The boots are AWESOME! Thanks you so much for helping thru the purchase. I head to Wyoming this year for a long vacation and need a good working boot...these are perfect!
Again...thanks for your help.....glad the payment was OK. You are in my "Favorites"!
*The boots have arrived and i picked them up from my post office. They are spectacular! The fit is perfect, i love them and they'll be perfect for my vacation this year. Thank you so much for all your help, patience and delivering a great product! Have a great summer!
*Thank you SO much for your time & for going above & beyond the call of duty to help. I realize that you could've just said "sorry, too much time has passed since the original sale", but instead you have exceeded my expectations in customer service. I will definitely order from STAND UP RANCHERS again in the future. :-) thanks again.